Store Returns and Refunds
If any item, for any reason, does not meet your expectations, just return it to us. We’ll gladly refund your merchandise amount or give you a replacement. Whichever you prefer!
Cosentino’s Food Stores is committed to protecting the privacy of our customers and using this information responsibly. The following policy outlines this commitment and applies only to Cosentino’s website(s) and does not apply to the websites of other companies, individuals, or organizations to which we may provide links or which may from time to time line to Cosentino’s site(s). We encourage our users to read the privacy statements of each and every website that they visit.
How We Use Information
Cosentino’s website collects two kinds of information from you: 1) personal information that you provide to use, and 2) non-personal information such as the pages you visited on our site and your IP address.
When you submit a feedback form, we may request your name, email address, and telephone number. By supplying us with this information, you consent to our sending information such as newsletters, product information, and surveys and advertisements that we believe may interest you. If you do not wish to receive such information, you may notify us that you wish to opt-out and unsubscribe.
We do not share your personally identifiable information with any third party without your express consent (opt-in).
How We Use IP Addresses & Cookies
We may use your IP address to help diagnose problems and to administer our Web site. Your IP address also may be used to gather demographic information and to recognize customer traffic patterns and site usage. This information aids us in understanding customer preferences and in developing the design and layout of the site.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. They make it possible for us to recognize your browser when you visit. By doing this, we can personalize your return visits and save you time during checkout. Most browsers offer the ability to reject or delete cookies, however doing so may cause certain functions and conveniences of the site to not be available.
Security and How We Store Information
We make every reasonable effort to safeguard your personal information once we receive it, although we cannot warrant the security of information you transmit to us.
We may disclose information when the disclosure is necessary to protect the safety or the property rights of Cosentino’s Food Stores, our customers, and/or our employees, or when cooperating with reasonable requests from law enforcement, and when legally compelled to do so.
We use an opt-in system for text messaging and will not communicate with you via text message without your express consent. You may opt-out of text messaging at any time.
Special Policy with regard to Children under 13
Our website is directed towards a general audience and is not targeted to children under the age of thirteen, and we do not knowingly collect personally identifiable information from any child under the age of 13 without parental consent.